Privacy Policy

NeoHumon (“we”, “us”, “our”) is operated from Pune, Maharashtra, India. We provide human development services including assessments, coaching sessions, and clarity reports. This Privacy Policy governs the collection and use of personal data through our website and services.

This policy is in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDPA).

We collect the following categories of personal data:

• Identity data: name, age, educational background, profession.
• Contact data: email address, phone number.
• Assessment data: responses to our questionnaires, which may constitute sensitive personal data under Indian law.
• Usage data: pages visited, time spent, device and browser information collected via standard web analytics.

We do not collect payment card details directly. Payments are processed by third-party payment processors.

We use your personal data to:

• Generate and deliver your Ikigai Profile Report.
• Facilitate 1:1 coaching sessions and action roadmaps.
• Communicate with you about your journey and our services.
• Improve our assessment tools and service quality.
• Comply with legal obligations.

We will not use your assessment data for AI model training, profiling for advertising, or any purpose beyond delivering the services you have requested.

By submitting an assessment or booking a session, you provide free, informed, specific, and unambiguous consent to our processing of your personal data as described in this policy, consistent with the requirements of the DPDPA 2023.

You may withdraw consent at any time by contacting us at privacy@neohumon.com. Withdrawal of consent will not affect the lawfulness of processing prior to withdrawal.

We do not sell your personal data. We may share data with:

• Coaches and facilitators: who work directly with you as part of your programme, bound by confidentiality obligations.
• Service providers: such as cloud hosting, email, and analytics providers, under data processing agreements.
• Legal authorities: where required by Indian law or a valid court order.

We retain your personal data for as long as necessary to provide our services and for up to 3 years thereafter, unless a longer retention period is required by law. Assessment data may be retained to provide continuity if you return for additional programmes.

You may request deletion of your data at any time (see Your Rights below).

We implement reasonable security practices as required under Rule 8 of the SPDI Rules, 2011, including encryption in transit (TLS), access controls, and regular security reviews. No transmission over the internet is entirely secure; we cannot guarantee absolute security but are committed to protecting your data.

Under applicable Indian law, you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request erasure of your data (“right to be forgotten”).
• Withdraw consent for processing.
• Nominate another person to exercise these rights on your behalf.

To exercise any of these rights, write to us at privacy@neohumon.com. We will respond within 30 days.

Our website uses essential cookies necessary for operation and analytics cookies to understand usage. We do not use advertising or tracking cookies. You may disable cookies in your browser settings; this may affect some functionality.

In accordance with the Information Technology Act, 2000, and DPDPA 2023, we have appointed a Grievance Officer:

We may update this policy from time to time. Material changes will be notified via email or a prominent notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.